Frequently Asked Questions

How do I add my rental property to Prosper as a tenant?

To add a property:

  • Download the Let’s Prosper app from App store or Play Store
  • Sign up with your email address and phone number and verify both with OTPs.
  • After verifying both OTPs, a pop-up appears asking whether you want to add a property as an Owner/Investor or a Tenant. Choose “I’m a Tenant”.
  • This pop-up appears when you create your account, not every time you log in. If you’re already a user on Let’s Prosper, skip it and start from your profile.
  • Go to your profile from the top, right end on the header and select ‘My rentals’.
  • On the right side, click ‘Add properties’ and proceed to add property as a tenant.
  • You’ll need to upload your tenancy documents including your tenancy contract, Ejari and title deed (optional)
  • After this, you need to upload your rental cheque copy and details. This includes the amount of each cheque, cheque date and the bank name.This is required so you can track your payments, see your remaining balance and get timely reminders and critical renewal alerts.
  • Once done, you click on save and save property
  • You will receive a pop up outlining that your property is under verification and you’ll receive a notification once this is complete.
  • Once you’re notified, a “Verify Your Details” pop-up shows your rental contract details. Check them and click “Confirm”, or “Reject” if something is wrong. An “Are you sure?” pop-up then warns that once confirmed, the details can’t be changed. Click “Yes” to continue, or “No” to go back. A “Verification Complete” message appears, so click “Done”.
  • Once the property is verified, you can view it in your tenant dashboard.

After your rental property is added, you can go to your tenant dashboard and get a complete Rental Overview, which shows what you’ve paid, your expenses and your remaining rent balance. 5-Year Rental Tracking shows how your rent has changed year by year, and Property-Specific Rental Insights show your tenancy and cheque details along with a comparison against the area average. You can also check Recent Sales and Rental Data for up to five transactions in your selected area, and use the Lease Timeline and Renewal Alerts to see your lease start date, end date and upcoming renewals.

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