Frequently Asked Questions

How can tenants submit a fees refund request on Dubai REST?

  • Login to the Dubai REST app and go to ‘Services’ from your tenant dashboard.
  • Select ‘Fees refund request’ and click on create new request
  • Enter your receipt number, receipt year, contact person name, mobile number and your email.
  • Mention refund reason
  • Upload receipt voucher document
  • Upload your bank account document
  • Click on submit request
  • You can view your refund request status under fees refund request < ‘track status of your request’
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